Your privacy matters to us. This Privacy & Cookies Policy explains how SoundSecure ("we", "us", "our") collects, uses, and protects your personal data, and how we use cookies on our website.

By using our website or services, you agree to the terms of this policy.

1. What Information We Collect

We collect personal data when you:

• Fill out a contact or booking form

• Request a call-back or quote

• Sign up to newsletters or promotions

• Make a purchase or service booking

Information we may collect includes:

• Name

• Email address

• Phone number

• Vehicle make/model

• Installation address

• Payment details (processed securely via third-party providers)

We also collect anonymised data via cookies (see section 5).

2. How We Use Your Data

We use your data to:

• Respond to enquiries or bookings

• Arrange installations or consultations

• Send service updates or confirmations

• Improve our website and services

• Meet legal or insurance-related obligations

We do not sell or rent your personal data.

3. Data Sharing & Storage

We may share your data with trusted third parties who help us deliver services (e.g. engineers, payment providers, or product suppliers). We ensure they follow strict data protection standards.

Your data is stored securely and only kept as long as necessary for legal, operational, or customer service purposes.

4. Your Rights

Under UK GDPR and data protection laws, you have the right to:

• Access the personal data we hold on you

• Request correction of incorrect or outdated data

• Ask for your data to be deleted (in certain circumstances)

• Object to certain types of processing

To make a request, email us at: [Insert contact email]

5. Cookies

Cookies are small text files placed on your device to help our website function and improve your user experience.

We use cookies for:

• Website performance & analytics (e.g. Google Analytics)

• Remembering preferences (e.g. form autofill)

• Security & fraud prevention

6. Links to Other Websites

Our site may include links to external websites. We are not responsible for the privacy practices or content of these third-party sites.

7. Policy Updates

We may update this policy occasionally. All updates will be posted here with a new "Last updated" date.

8. Contact Us

If you have any questions or requests about this policy or how we handle your data: